Contact us

For any questions about our products or help with your order.

Email theteam@ceilingcurtaintrack.com.au and you will receive a response within 1 business day. You can also use the chat assistant on our website for quick answers.

If you are emailing about an order, please check the Track Your Parcel page first. If you still need to email us, include your order number and the email address used at checkout. Thank you!

Our details

Australian address: Suite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia

Email: theteam@ceilingcurtaintrack.com.au

International call centre: +66 98 391 3877

Curtain Track Company (ceilingcurtaintrack.com.au) is a division of BuyFactory Direct Pty Ltd, ABN 30 656 628 938. Please contact us for the correct return address before sending anything back.